Shipping and Delivery

Please allow 1-3 working days for orders to be processed. During busier periods this may take longer, we ask for your patience and will process your order as soon as possible. Orders will not be processed on national holidays; we advise you to order in advance to avoid delays.

Please ensure all the information given is correct. You will not be able to change or amend your delivery address or item(s) once your order has been made.

Should you need to cancel your order, please email us immediately at info@rowelondon.co.uk. You will not be able to cancel your order once your item has been dispatched.

Please find delivery times and prices below:

United Kingdom
Free shipping on all orders
Standard Delivery (2-4 working days from dispatch)

Europe
Delivery fee of £23.99
Standard Delivery (3-5 working days from dispatch)

Rest of the World
Delivery fee of £23.99
Standard Delivery (6-7 working days from dispatch)

You will receive tracking information including estimated date of arrival once your order has been dispatched.

Please note external factors such as international custom processing and national holidays, may cause shipping delays, which is out of control. If your package has not arrived within the time period stated above, please contact us and we will work with you to resolve any issues.

Tax, Duties & Customs:

Countries outside the UK are subject to potential custom charges, import duties, VAT and taxes of the destination country. The customer has sole responsibility for these charges. The courier may hold your items until the charges have been paid. Once your order is dispatched, we are not responsible for potential days or the handling of the package.