Please allow 1-3 working days for orders to be processed. During busier periods this may take longer, we ask for your patience and will process your order as soon as possible. Orders will not be processed on national holidays; we advise you to order in advance to avoid delays.

Please ensure all the information given is correct. You will not be able to change or amend your delivery address or item(s) once your order has been made.

Should you need to cancel your order, please email us immediately at info@rowelondon.co.uk. You will not be able to cancel your order once your item has been dispatched.

Please find delivery times and prices below:

United Kingdom
Free shipping on all orders
Standard Delivery (2-4 working days from dispatch)

Europe
Delivery fee of £23.99
Standard Delivery (3-5 working days from dispatch)

Rest of the World
Delivery fee of £23.99
Standard Delivery (6-7 working days from dispatch)

You will receive tracking information including estimated date of arrival once your order has been dispatched.

Please note external factors such as international custom processing and national holidays, may cause shipping delays, which is out of control. If your package has not arrived within the time period stated above, please contact us and we will work with you to resolve any issues.

Tax, Duties & Customs:

Countries outside the UK are subject to potential custom charges, import duties, VAT and taxes of the destination country. The customer has sole responsibility for these charges. The courier may hold your items until the charges have been paid. Once your order is dispatched, we are not responsible for potential days or the handling of the package.

Thank you for shopping with Rowe London, we hope you are pleased with your order. However, if you any reason you are not, our returns and exchange policy is here if you need it.

You have 14 days from despatch date (of receipt) to return or exchange your item(s). Any item(s) sent to us after this date will be returned back to you.

To be eligible for a return, all item(s) must be unworn, free from stains and odours, in its original packaging with tags attached. Please note any returns or exchanges in which item(s) have been used, washed, altered or damaged and tags removed or tampered with, will be sent back to the address listed on your order.

To return, please email info@rowelondon.co.uk with your full name, order number and reason for return and we will provide you with a return address. Kindly allow up to 48 hours for a response. Once your item(s) have been received, refunds may take up to 10 working days, and will be refunded to your original payment method.

If you are not completely satisfied with the size and have requested an exchange, please note stock is subject to availability. If your size is not in stock, you will be given a full refund to your original payment method within 10 working days.

Additional information:

Please note we do not cover any shipping cost for returns sent back to us. We will not be held liable for returned items lost or damage in transit and therefore strongly advise using a reliable tracked/signed for delivery service. For international returns, please ensure all customs duties and taxes have been paid for. Any returns with outstanding duties/tax charges may be held at customs. We will not cover these charges and you may need to contact your courier to resolve this.

HOW TO MEASURE: We recommend you to take the following measurements, in order to select the right size.

Men's Knitwear:

 Men's T-shirt and shirts:

Men's Shorts and Trousers:

Women's Knitwear:

Women's Tops and Blazers:

Women's Trousers and Skirt:

We are here to help! Any queries you may have, please contact us at: info@rowelondon.co.uk. 

If your enquiring about returns and exchanges, please include; your name, order number and reason for return. 

Kindly allow up to 48 hours for a response.